Updated: September 20, 2004
Holiday Lights & Design (the "Company") is committed to protecting your privacy.
This privacy statement explains data collection and use practices of the lightsandesign.com site
(the "Site"); it does not apply to other online or offline Holiday Lights & Design sites,
products or services. By accessing the Site, you are consenting to the information collection and use
practices described in this privacy policy.
On This Page
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Collection of your Personal Information
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Use of your Personal Information
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Control of your Personal Information
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Access to your Personal Information
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Security of your Personal Information
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Protection of Children's Personal Information
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Use of Cookies
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Enforcement of this Privacy Statement
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Changes to this Statement
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Contact Information
Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or
allows us to contact you to provide a service or carry out a transaction that you have requested such
as receiving information about the Company's products and services, entering a contest, ordering e-mail
newsletters, or when purchasing the Company's products. The personal information we
collect may include your name, title, company or organization name, e-mail, phone, work or
home address, and credit card information.
The Site may collect certain information about your visit, such as the name of the Internet service
provider and the Internet Protocol (IP) address through which you access the Internet; the date and
time you access the Site; the pages that you access while at the Site and the Internet address of the
Web site from which you linked directly to our site. This information is used to help improve the Site,
analyze trends, and administer the Site.
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Use of your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the
service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, the Company may use personal information to provide you with more effective
customer service, to improve the Site and any related Company products or services, and to make the
Site easier to use by eliminating the need for you to repeatedly enter the same information or by
customizing the Site to your particular preference or interests. In order to offer you a more
consistent experience in your interactions with the Company, information collected by lightsandesign.com
may be combined with information collected by other Company services.
We may use your personal information to provide you with important information about the product or
service that you are using. Additionally, with your permission, we may send you information about
other Company products and services, and/or share information with Company partners so they may
send you information about their products and services.
We merge site-visitation data with anonymous demographic information for research purposes, and we
may use this information in aggregate to provide more relevant content. In some limited-entry
sections of lightsandesign.com, with your approval, we will combine site-visitation data with your
personal information in order to provide you with personalized content. If you decline permission,
we will not provide you the personalized service and won't merge your personal information with
site-visitation data.
When you sign up for a newsletter or agree to receive promotional e-mail, lightsandesign.com may use
customized links or similar technologies to track e-mail links that you click. We may associate
that information with your personal information in order to provide you more focused e-mail
communications or purchase information. Each e-mail communication includes an unsubscribe link
allowing you to stop delivery of that type of communication.
The Company occasionally hires other companies to provide limited services on our behalf, such as Web
site hosting, packaging, mailing and delivering prizes, answering customer questions about products
and services, and sending information about our products, special offers, and other new services.
We will only provide those companies the personal information they need to deliver the service.
They are required to maintain the confidentiality of the information and are prohibited from using
that information for any other purpose.
The Company may disclose personal information if required to do so by law or in the good faith belief
that such action is necessary to (a) conform to the edicts of the law or comply with legal process
served on the Company or the Site; (b) protect and defend the rights or property of the Company and our
family of Web sites; or (c) act in urgent circumstances to protect the personal safety of the Company
employees or agents, users of the Company's products or services, or members of the public.
Personal information collected on the Site may be stored and processed in the United States or any
other country in which the Company or its affiliates, subsidiaries or agents maintain facilities, and
by using the Site, you consent to any such transfer of information outside of your country. The Company
abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the
collection, use, and retention of data from the European Union.
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Control of your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will
not be shared outside of the Company and its controlled subsidiaries and affiliates without your
permission. As described below in the next section, you can access your personal information and make
choices about how you wish to be contacted.
Please be aware that this privacy policy and any choices you make on the Site will not necessarily
apply to personal information you may have provided to the Company in the context of other, separately
operated, Company products or services.
Lightsandesign.com may send out periodic e-mails confirming you requested a product or service.
In some services offered by lightsandesign.com, contact with the customer is an intrinsic part of the
service. You will not be able to choose to unsubscribe to these mailings, as they are considered
an essential part of the service(s) you have chosen.
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Access to your Personal Information
You can access your personal information by contacting lightsandesign.com as described at the bottom
of this policy, or through alternative means of access described by the service. For example, if you
buy a product through the online store, you can review and edit your personal information by contacting
one of our Customer Service representatives Monday through Friday, between the hours of 8 a.m. and 6 p.m.
PST at 541-484-3067.
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Security of your Personal Information
The Company is committed to protecting the security of your personal information. We use a variety of
security technologies and procedures to help protect your personal information from unauthorized
access, use, or disclosure. For example, we store the personal information you provide on computer
servers with limited access that are located in controlled facilities. Additionally, when we transmit
sensitive personal information (such as a credit card number) over the Internet, we protect it
through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
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Protection of Children's Personal Information
Lightsandesign.com is a general audience site and does not knowingly collect any personal information
from children.
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Use of Cookies
We use cookies on this Site to ensure the integrity of the registration process and to personalize
the Site. A cookie is a small text file that is placed on your hard disk by a Web page server.
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely
assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For
example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall
your specific information on subsequent visits. This simplifies the process of delivering relevant
content, eases site navigation, and so on. When you return to the Web site, the information you
previously provided can be retrieved, so you can easily use the site's features that you customized.
Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering
the cookie on our site. This technology is a tool we use to compile aggregated statistics about
lightsandesign.com Web site usage, such as how many visitors clicked on key elements (such as links or
graphics) on a lightsandesign.com Web page or newsletter. We may share aggregated site statistics
with partner companies but do not allow other companies to place clear gifs or cookies on our sites
unless there is a temporary, overriding customer value (such as merging into lightsandesign.com a site
that relies on third-party cookies or clear gifs).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies,
but you can usually modify your browser setting to decline cookies if you prefer. If you choose to
decline cookies, you may not be able to fully experience the interactive features of this or other
Web sites you visit.
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Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact lightsandesign.com.
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Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated"
date at the top of the privacy statement. For material changes to this privacy statement, we will
notify you either by placing a prominent notice on the home page of our Web site or by directly
sending you a notification. We encourage you to periodically review this privacy statement to stay
informed about how we are helping to protect the personal information we collect. Your continued use
of the service constitutes your agreement to this privacy statement and any updates.
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Contact Information
The Company welcomes your comments regarding this privacy statement. If you believe that the Company
has not adhered to this privacy statement, please contact us electronically or via postal mail at
the address provided below, and we will use commercially reasonable efforts to promptly determine
and remedy the problem.
Lightsandesign.com Privacy
Holiday Lights & Design, LLC
2852 Willamette St. #163
Eugene, Oregon 97405
